High Point Community Resources

P-EBT Food Assistance Program Renewed

The Pandemic Electronic Benefits Transfer Program (P-EBT), which is administered through the current EBT system, has been renewed for the 2020-21 school year. Families do not need to apply for P-EBT as a school-aged child is eligible if their school participates in the National School Lunch Program and the student is eligible to receive free or reduced-price meals during the 2020-21 school year. Eligible families already receiving benefits will receive an additional benefit on their existing EBT card. Eligible families who do not have a Food and Nutrition Services or P-EBT card will be mailed a card. The first P-EBT benefits that are received this month will be for the months of August to December 2020 for those students who are eligible. Those who do not have a P-EBT card and are eligible during these months should receive their cards in February or March. More information can be found here in English and here in Spanish.

Guilford County Rental Utility Assistance

On February 8th, Guilford County started its CARES rental and utilities assistance program for renter households whose income is or below 80 percent of the median income and where one household member has experienced a COVID-19 financial hardship. To apply, go here.

New Federal Stimulus Bill

The recently passed stimulus bill will:

  • Provide direct payments of $600 to adults who make less than $75,000. Couples will get $1,200 if they make less than $150,000. Families who are eligible will also receive $600 for each dependent child.
  • Provide federal unemployment benefits of $300 for 11 weeks. The Pandemic Unemployment Assistance program is also be extended for this same time period.
  • Extend the moratorium on evictions until January 31st. Housing and Urban Development also issued a moratorium protecting homeowners against foreclosures on mortgages backed by the Federal Home Administration until February 28th.
  • Increase SNAP benefits by 15% beginning on January 1st.

 

Governor Cooper Issues New Executive Order

Governor Cooper has issued Executive Order No. 195 that takes effect on February 26th at 5 pm and will expire on March 26th at 5 pm. This order lifts the ‘Modified Stay at Home Order’. The number of people who may gather indoors increases from 10 to 25, while 50 remains the limit for outdoors. The curfew on the sale of alcohol for onsite consumption moves from 9 pm to 11 pm. Some businesses, including bars and amusement parks, will now be open for patrons indoors as they adhere to new occupancy restrictions. Many businesses, venues and arenas will have increased occupancy both indoors and outdoors. More details can be found in this FAQ

Masks must be worn:

  •  Indoors when in the presence of anyone not a member of the household.
  • Outdoors when unable to maintain 6 feet distance from non-household members.
  • Indoors at all workplaces, including retail businesses, regardless of how far apart you are working.
  • At restaurants when not actively eating or drinking.
  • When exercising at indoor fitness facilities.
  • When riding public transportation, taxis, ride-sharing vehicles, or riding with non-household members.

Law enforcement can enforce these mask mandates against individuals and businesses. The penalty for violating the new mask mandate is a Class 2 misdemeanor that could result in a fine of up to $1,000 or active punishment.

COVID-19 Vaccine

The North Carolina Department of Health and Human Services has simplified its vaccination roll-out plan. Individuals that are 65 and older are now eligible regardless of health status or living condition. For more information, go hereTo find out when you are eligible for vaccination, the NCDHHS has launched a Find My Vaccine Group page.

Go to healthyguilford.com for the latest information how to register for the vaccine and the latest updates on who is eligible as the phased implementation is rolled out.

Wake Forest Baptist Health is also offering the vaccine to individuals that are 75 and older. Go to www.wakehealth.edu/Coronavirus/Vaccine for more information.

For information on the safety and effectiveness of the vaccine, go to North Carolina’s Department of Health and Human Services COVID-19 Information page.

COVID-19 Testing

Helping Hands (2301 S. Main Street) is hosting a Cone Health COVID-19 testing event on Thursday, March 4, 10:30am to 2:30pm. You do not need to have insurance. No appointment is need. First come, first served. Please call 336-890-1140 if you have questions. More details can also be found here.

NC Department of Health and Human Services has a COVID-19 test site finder available here. Please check with the site listed or your health provider before going for testing.

Reduce the transmission of COVID-19

What should you do if you have COVID-19 symptoms?

  • The North Carolina Department of Health and Human Services has set up a Check Your Symptoms website to allow you to enter your symptoms and determine if you should get tested for COVID-19. If it is recommended, you will receive a link to a list of nearby testing sites via email or text.  They have also set up a Find My Testing Place page. Simply type in your ZIP code and you will receive a list of nearby testing site locations
  • COVID-19 symptoms are fever, cough, and shortness of breath.
  • According to Wake Health, if your symptoms are mild, stay home and distance yourself from others. If your illness should worsen, call your primary care provider. If you do not have a primary care provider, you can call Wake Health’s hotline at 336-70-COVID to receive advice. Follow the advice provided by the health care provider.
  • Emergency rooms at area hospitals are still open for medical reasons other than COVID-19. If you are experiencing life-threatening symptoms, please call 911 or go to your nearest emergency department. For non-emergency situations, consider using an urgent care provider.
  • Wake Forest Baptist Health asks everyone to wear a mask at all times while visiting or working at one of their locations, including High Point Medical Center. They will provide a mask for those not wearing one. They are also conducting COVID-19 symptom screenings upon arrival.

Local

State

Federal

Still Have Questions?

Send us an email and we will find out the information you need! 

Know someone who needs a paper version of this site?

We're here to help.

Local Resources

Accessing Food / Grab-and-Go Sites for Children

Guilford County Schools has changed their Grab-N-Go curbside feeding sites, beginning January 4th.  The High Point sites are Allen Jay Middle School, Andrews High School, High Point Central High School, Penn-Griffin, and Southwest Guilford High School. Pick up times are between 11:00am and Noon.  You do not have to be enrolled in a GCS school to participate.

The Greater High Point Food Alliance has collected and updated all food-related resources. Click here for information about food assistance, grocery stores, local farms & farmer’s markets, and local restaurants for takeout & delivery, as well as volunteer and donation opportunities.

You can also text FOODNC to 877-877. The service is also available in Spanish by texting COMIDA to 877-877.

Nonpayment of Rent / Eviction

On February 8th, Guilford County started its CARES rental and utilities assistance program for renter households whose income is or below 80 percent of the median income and where one household member has experienced a COVID-19 financial hardship. To apply, go here.

President Biden extended the Center for Disease Control’s moratorium on evictions until at least March 31, 2021. More information can be found here.

The Biden administration has 1) extended the foreclosure moratorium for homeowners until June 30th; 2) extended the mortgage payment forbearance enrollment window until June 30th; and 3) provided up to six months of additional mortgage payment forbearance, in three-month increments, for borrowers who entered forbearance on or before June 30, 2020. More information can be found here.

President Biden and the U.S. Department of Housing and Urban Development extended the foreclosure and eviction moratorium for mortgages insured by the Federal Housing Administration (FHA). More information can be found here.

The City of High Point is offering one-time mortgage and rent assistance for low-income households of up to $1,000. Housing Consultants Group is administering the program. For more information, visit their website, http://www.housingconsultantsgroup.org, or call 336-850-4040.

Fannie Mae and Freddie Mac (the Enterprises) have created online multifamily property lookup tools to allow renters to find out if the multifamily property where they reside has an Enterprise-backed mortgage. Under the CARES Act, renters living in a property with an Enterprise-backed mortgage are covered by a temporary eviction moratorium.

Fannie Mae’s Multifamily Loan Lookup Tool is here. Freddie Mac’s Multifamily Loan Lookup Tool is here.

Renters can also call the Fannie Mae Helpline at 877-542-9723, if Fannie Mae backs their building’s mortgage, or the Freddie Mac Helpline at 800-404-3097, if Freddie Mac backs their building’s mortgage.

Utilities

On February 8th, Guilford County started its CARES rental and utilities assistance program for renter households whose income is or below 80 percent of the median income and where one household member has experienced a COVID-19 financial hardship. To apply, go here.

The Governor of North Carolina’s executive order expired on July 29. Starting in August, the City of High Point will add past-due balances on new bills in equal increments over six months. Missed installment payments are subject to a service disconnection. The City’s normal disconnection policies apply for future delinquencies that occurred after the moratorium ended. The City can disconnect services on account that are past due for more than 14 days.

Public Transit

On January 4, 2021, Hi-tran will no longer be fare free. As a reminder, transfers are free only when using a POINT Card, POINT Pass, or POINT Ticket.

Riders must wear a mask or face covering. Passengers who do not have one will be given a disposable mask. Beginning January 4th, Hi-tran passengers will board using the front door. Hi-tran service will be reduced to hourly all day from 5:45 a.m. until 6:15 p.m. Click here for more information on High Point Public Transit System.

Piedmont Authority for Regional Transportation services operate from 5:45 am to 9:45 pm, Monday through Friday and from 7 am to 7 pm on Saturday.

 

Employment

The NC Works office is now open. Call 336-882-4141 for more information. 

Business Support

Business High Point has up-to-date details on support for businesses due to COVID-19. Click here for details.

High Point Economic Development Corporation has placed a list of COVID-19 resources for businesses on its website. The compilation can be found here.

Guilford County COVID-19

See how the coronavirus is trending across time in Guilford County by clicking here for The Weather Channel’s tracker.

City Parks

The City of High Point has re-opened all parks and basketballs courts. Golf courses, tennis courts, the marina, and greenway are also open.

The City of High Point is offering after-school camps for students in K-6 to explore different areas of interest. Details can be found here.

Click here for more information on closings and cancellations.

Emergency Financial Assistance

Beginning January 4th, households can apply for the Low-Income Energy Assistance Program and the Crisis Intervention Program at www.epass.nc.gov. Applicants can also call the Guilford County Department of Social Services at 336-641-3447 to apply by phone. More details can be found here.

The City of High Point is offering one-time mortgage and rent assistance for low-income households of up to $1,000. Housing Consultants Group is administering the program. For more information, visit their website, http://www.housingconsultantsgroup.org, or call 336-850-4040.

The Welfare Reform Liaison Project has an emergency assistance application on their website here. They can also be reached at 336-691-5780.

Open Door Ministries provides rent and utilities assistance. Interviews by phone only. For more information, call (336) 885-0191.

West End Ministries provides rent/mortgage and utilities assistance. By appointment only. Call (336) 884-1105.

Salvation Army of High Point provides rent/mortgage and utilities assistance. For more details, call (336) 881-5400.

Helping Hands provides utility assistance for City of High Point utilities only. You will need to bring your bill, identification, and proof of income. They are unable to return calls due to demand.

Ward Street Community Resources has very limited, emergency financial assistance available for rent and utilities. Call 336-888-6091 for more information.

Fraud & Scams Safety

Isolation from family and friends increases your risk of being frauded. Click here to see information about common COVID-19 scams and how to avoid them.

Domestic Violence Concerns

If you are in immediate danger, please call 911, or Family Service of the Piedmont’s 24 hour Crisis Hotline at (336) 273-7273.

The Family Justice Center has set up an online chat service, available Monday-Friday from 8:30 am to 4:30 pm. Click here to connect with a navigator. Walk-in hours at their office (505 E. Green Drive) are Monday-Friday from 8:30 am to 1 pm.

You can also call
High Point’s Family Justice Center
(Click here for COVID-19 Safety Planning Information)
(336) 641-SAFE (7233).
or
National Domestic Violence Hotline
1-800-799-7233
https://nccadv.org/get-help.

Educational Resources

On January 12th, Guilford County Schools  announced that it is delaying middle and high schoolers return to in-person instruction for at least three weeks. More information can be found here.

If you are looking for child care for children up to age 12, call the Child Care Hotline at 1-888-600-1685 to find options in the local community. The Hotline is open Monday through Friday, 8am to 5pm.

Tackle Advocacy and ILLUMII are supporting families with special education services children have for online learning. For more information, contact Annie Trent at annieb@tackleadvocacy.com or call 336-317-6286.

Click here for Guilford County Schools‘ up-to-date information on Canvas and WiFi hotspots.

The High Point Public Library has set up free WiFi in their parking lot. You do not need a library card to access the WiFi. During regular hours, you can also WiFi print (15 pages maximum) per day at now charge. Call 336-883-3641 for details on printing.

Beginning December 22nd, Guilford County Schools will no longer be providing WiFi hotspots. Families can request a free hotspot from their child’s school if they do not have internet access. One hotspot will be available per household. 

Say Yes Guilford is offering free online tutoring for students in kindergarten through eighth grade. Tutors will be available for two hours of practice per week in math, reading, science, social studies and with homework. Sessions will be via Zoom. To register, sign-up here.

Bringing Out the Best, an early intervention program at UNC-G, is offering free  consultations to parents for social-emotional and behavioral concerns for their children ages 5 and under. Click here for how to access this service.

Click here and here for some fun educational worksheets for your children.

Click here for YouTube math lessons from High Point University.

Loneliness & Isolation

If you or someone you know is experiencing mental health issues, you can reach out to these organizations.

North Carolina Baptist Aging Ministry Hopeline
(65+) 1-866-578-HOPE

Hopeline-NC (Any age)
1-877-235-4525

Disaster Distress Helpline
1-800-985-5590

Senior Resources of Guilford, TeleCare
336-333-6981

Mental Health

Eleanor Health has set up free online support groups for individuals who identify on the LGBTQI+ spectrum; who identify as Black, Indigenous and People of Color (BIPOC); individuals who are currently using opioids, alcohol, cigarettes and other drugs; individuals in recovery from substance use; and those who are the support system and loved ones of people with addiction. Click here for more information and to register.

Crisis Text Line has a 24/7 crisis hotline for teens. Text Hello to 741741 to access.

Mental Health Associates of the Triad has therapists available for counseling. Call 336-883-7480 to seek help.

The NC Department of Health and Human Services and the North Carolina Psychological Foundation have launched the Help4Healers line to connect front line workers (medical and non-medical), teachers, school personnel and their families for free, brief support with a licensed NC Therapist. Click here for more details.

Special Populations (Elderly and Disabled)

Seniors’ Health Insurance Information Program of Guilford County has phone counseling available for seniors during the pandemic. They can also help with paying for medicines and understanding Medicare plans. Call Bob Boyd at 336-373-4816, Extension 253.

Senior Resources of Guilford has over 20 programs for older adults that help with food, referrals, transportation, insurance guidance, and more. Please call (336) 373-4816 for more information.

ARC of High Point supports people with intellectual and developmental disabilities by giving them the opportunity to choose and realize their goals. Please call (336) 883-0650 for more details.

Horizon Cares
(336) 355-6559
Their program is available to all Triad residents in need of aid. They can:

  • do home visits for the elderly (>65 age), disabled, or handicapped patients.
  • provide household supplies to those unable to leave their home or have difficulty in obtaining.
  • provide food to those unable to leave your home or having difficulty in obtaining.
  • go to the pharmacy for those unable to go or has a pharmacy that does not deliver with the exception of controlled substances.

Nutrition

Guilford County’s Cooperative Extension’s ‘Seed to Share’ event will be contactless this year. Pick-up times will begin on February 13th and end on February 19th. To request seeds for your garden and arrange pick-up, fill out the form here.

The Expanded Food and Nutrition Education Program at The North Carolina Cooperative Extension-Guilford County Center has created a number of videos on healthy eating and proper sanitation. Click here to view the videos.

Try this Sweet Potato Pancake recipe from the North Carolina Cooperative Extension.

Immigrants / Refugees

YWCA High Point Latino Family Center: El Pueblo is a community access program that provides outreach services, information, and referral services to Latinos in the greater High Point area.  Primary referrals during COVID-19 are connecting clients to local resources for food, bill and rent assistance, health centers.  Virtual programs are also being offered. Contact Giselle Mansi (gmansi@ywcahp.com) for more information.

World Relief’s programs offer refugee resettlement, anti-human trafficking, employment services, health and wellness, and immigration legal services. Call 336-887-9007 for more information.

Faith Action International House provides assistance to recent immigrants. Services include legal services and ID cards for those that do not have access to Government-issued forms of ID. Call 336-379-0037 for details.

You're not alone.

State Resources

Unemployment

The new federal stimulus bill provides federal unemployment benefits of $300 for 11 weeks. The Pandemic Unemployment Assistance program is also be extended for this same time period.

Information on filing for unemployment can be found here. Beginning August 23rd, weekly certifications must now be made online only. Click here for more details.

Click here for tips on filing for unemployment. 

Electronic Benefits / Cash Assistance

The Pandemic Electronic Benefits Transfer Program (P-EBT), which is administered through the current EBT system, has been renewed for the 2020-21 school year. Families do not need to apply for P-EBT as a school-aged child is eligible if their school participates in the National School Lunch Program and the student is eligible to receive free or reduced-price meals during the 2020-21 school year. Eligible families already receiving benefits will receive an additional benefit on their existing EBT card. Eligible families who do not have a Food and Nutrition Services or P-EBT card will be mailed a card. The first P-EBT benefits that are received this month will be for the months of August to December 2020 for those students who are eligible. Those who do not have a P-EBT card and are eligible during these months should receive their cards in February or March. More information can be found here in English and here in Spanish.

The new federal stimulus bill will increase SNAP benefits by 15% beginning on January 1st.

North Carolina has eased benefit restrictions and also expanded benefits. Click here for details on households with persons having class H or I offenses becoming temporarily eligible for EBT benefits.

Work First Cash Assistance terminations have been suspended. Click here for details.

Food Stamps recipients and Medicaid recipients should call 336-641-4664 if they have questions about their benefits.

Housing

Call NC Housing Search at 1-877-428-8844.

Driver License/Vehicle Registration

Expiration dates for driver licenses and vehicle registrations have been given a one-time five-month extension to renew. This applies to those whose credentials expire between March 1 and August 1. Any fines and fees for expired credentials has been temporarily waived.

COVID-19 Info

Call 2-1-1 or 888-892-1162 or Text COVID to 898211 to find out about food access, shelter, child care, and more. You can also go to the North Carolina Department of Health and Human Services here.

Federal Resources

Getting Your Second Coronavirus Impact Payment

The new federal stimulus bill will provide direct payments of $600 to adults who make less than $75,000. Couples will get $1,200 if they make less than $150,000. Families who are eligible will also receive $600 for each dependent child.

More details can be found here.

COVID-19 Info

Click here for the CDC’s up-to-date information concerning COVID-19. 

CARES Act

Click here for a brief summary of the CARES Act.

Still Have Questions?

Send us an email and we will find out the information you need! 

High Point Resources

highpointresourcesinfo@gmail.com

Do you or someone you know need a paper version of this site?

Last updated February 26, 2021

Share This