Mental Health Resources

FAQ

(Thanks to Meagan Patillo, Director of High Point Services for the Triad Health Project, for her assistance with the FAQ.)

General Mental Health Questions

  • What is a mental health emergency?

A mental health crisis is any situation in which a person’s actions, feelings, and behaviors can lead to them hurting themselves or others, and/or put them at risk of being unable to care for themselves or function in the community in a healthy manner. Situations that can lead to a mental health crisis can include stress at home like conflicts with loved ones, exposure to trauma, or violence. Stress at work or school and other environmental stress can also contribute to a mental health crisis.

  • What do I do if someone is experiencing a mental health emergency?

First, determine if the person has a plan or means to harm and gather as much information as possible before making a referral to the police or other mental health provider.

If a person is suicidal or homicidal, get their location, use landline or place person on hold and call 911 to send the police.  If they are receptive to speaking with a counselor: Place on hold, call Therapeutic Alternatives at 877-626-1722. The mobile crisis can provide a 3-way call and home visit for further evaluation and transport to local behavioral health care facility.

High Point Medical Center’s Behavioral Assessment Center, located in the Emergency Center, offers confidential assessments for psychiatric or chemical dependency conditions 24 hours a day, seven days a week. The main number is 336-878-6098. The emergency number is 336-878-6009.

  • Who can I call in a non-emergency?

High Point Medical Center’s Behavioral Health – Emerywood location provides outpatient services, including psychiatric evaluation, medication management and individual therapy services. The main number is 336-878-6226.

RHA’s High Point location provides services to people with mental health needs, substance use issues, and developmental disabilities. The main number is 336-885-5090.

Family Service of the Piedmont provides services on a sliding fee scale and accepts Medicaid. Services include counseling for children, adolescents and adults dealing with such issues as substance abuse, anger management, mental health difficulties such as depression and anxiety, and abuse both physical and sexual.  The main number is 336-387-6161. The emergency number is 336-273-7273.

  • What are the local Behavioral Health Care Facilities in Guilford County?

Here are the organizations that provide behavioral health services in the area.

Baptist Medical Center Wake Forest University
Main Number: 336-716-2255
Emergency Number: 336-713-9000

Novant Health Forsyth Medical Center Behavioral Medical Center 
Main Number: 336-718-5000
Emergency Number: 336-718-2001

Monarch Behavioral Health Services

Main Number: 336-676-6840
Emergency Number: 866-272-7826

Cone Behavioral Health Center

Main Number: 336-832-9700

  • Are there virtual support group services available?

Eleanor Health has set up free online support groups for individuals who identify on the LGBTQI+ spectrum; who identify as Black, Indigenous and People of Color (BIPOC); individuals who are currently using opioids, alcohol, cigarettes and other drugs; individuals in recovery from substance use; and those who are the support system and loved ones of people with addiction. Click here for more information and to register.

  • What services are available for front line workers?

Project Parachute matches therapists and healthcare frontline workers. Therapists are donating their time so there is no fee. There may be a fee if there is a desire to meet beyond the donated sessions.

The Green Cross has created online support groups facilitated by volunteer therapists. Sign up information can be found here.

The NC Department of Health and Human Services and the North Carolina Psychological Foundation have launched the Help4Healers line to connect front line workers (medical and non-medical) for free, brief support with a licensed NC Therapist. Click here for more details.

Mental Health Support for Children and Families

  • What services are available for adolescents?

The Kellin Foundation has set up ‘virtual villages’ to provide support for children, parents, and caregivers. Click here for more details.

Since 2008, The Kellin Foundation has led Resilient Guilford to support individuals and agencies that address the needs of children and families who have experienced trauma. Click here or call 336-429-5600 to learn more.

The Family Justice Center is a “one-stop shop” for victims of domestic violence, sexual assault, child abuse, and elder abuse. They provide consolidated and coordinated safety, legal, social, and health services to individuals and families in need. Their main number is 336-641-2889. They have locations in High Point and Greensboro.

Due to COVID-19,  Guilford County Schools has established a 24/7 crisis support hotline for students to call with concerns about anxiety, depression, abuse, suicidal thoughts, or food. The number is 336-332-7295. They have also set up a call center for students, parents, and the general public that can answer questions concerning school nutrition, digital learning, health and wellness, special education, and employee relations issues. The number is 336-332-7290.

  • Can we, as non-profits, get a list of what schools the Site Based Mental Health Clinic will be in the upcoming school year?

At this time, it has not been determined which schools will have school-based mental health services. We will provide this information once it is available.

  • Are there any resources to help parents to understand and recognize the signs when their children may need mental health support related to COVID-19?

The National Child Traumatic Stress Network has created a tip sheet to help caregivers assist children who are experiencing traumatic separation or grief.

The National Child Traumatic Stress Network has also created two informational flyers here and here for parents to address concerns their children may have.

  • Are there any agencies available to help parents learn how to homeschool their children?

The YWCA of High Point recently conducted a webinar on parenting and homeschooling young children. It can be accessed here.

Virginia Commonwealth University has provided tips for parents on homeschooling.

What services are available for front line workers?

Project Parachute matches therapists and healthcare frontline workers. Therapists are donating their time so there is no fee. There may be a fee if there is a desire to meet beyond the donated sessions.

The Green Cross has created online support groups facilitated by volunteer therapists. Sign up information can be found here.

Resources

  • Healthline and YouGov has been tracking the impact of COVID-19 on mental health. Click here for the latest summary.
  • KFF (Kaiser Family Foundation) has also been conducting surveys about COVID-19 impacts on mental health and substance use. A summary can be found here.
  • Click here to download a book that helps children, aged 3-8, understand the coronavirus pandemic.

Still Have Questions?

Send us an email and we will find out the information you need! 

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